Our designs are protected by copyright, so do not copy, share or steal them.
Our designs are intended for a personal use only, so if you want to use them for any other purpose (photo sessions, exhibitions, advertisement) please contact us first.
PLEASE DO NOT USE THEM FOR PROFIT.
Returns and exchange details
If there is a problem with your order please contact us as soon as possible (before leaving feedback!) so we can try to resolve it.
Once you have purchased an item you are expected to pay for it. If you wish a different colour or type, please contact us BEFORE making the purchase for a custom order.
If you would like further clarification on any item, please ask before making your purchase. If there is something that you are not sure of, please ask before making the purchase.
We’re more than willing to answer questions about anything in the shop.
Although we put plenty effort in packaging your item for shipment, we cannot control what the post office will do with packages after they have been shipped.
But, if something has happened to the package in transit, please contact us immediately.
Any requests for returns must be received within 10 business days of the package delivery date.
All returned items must be in NEW and UNUSED original condition. Shipping charges will not be refunded.
There will be no refunds or returns on custom or special orders, also on digital downloads.
All other returns will be considered on a case by case basis. The buyer is responsible for all return shipping charges and all transaction fees incurred.
DAMAGES (WARRANTY) . We put every effort to make solid and reliable products.
We give 2 year warranty for manufacturing defect.
We cannot be held liable for any general or specific indirect damage, of any kind, suffered by the buyer.
Digital purchases are available for immediate download after payment is confirmed. Here’s how to do it:
If not manufactured on demand, items are shipped within 1 to 3 business days from registering payment.
When product is manufactured on demand please allow some time for us to complete your product – please refer to item description. We will notify you as soon as your order is ready.
Estimated delivery time:
Europe: 7-10 working days
North America: about 2-3 weeks
Australia, New Zealand and Oceania: 2-3 weeks
Asia Pacific: 3-5 weeks
Latin America and the Caribbean: 3-5 weeks
North Africa and the Middle East: 3-5 weeks
Sub-Saharan Africa: 4-7 weeks
Unfortunately we can not ‘guarantee’ that any package will be delivered by any specific date. UPS dates are guidelines and are NOT guarantees.
All orders will be shipped to your address set on Etsy purchase. If you have a different address that you wish to be shipped to, please let us know in the message from the buyer. Any items being shipped to an alternate address must be insured at the buyers expense.
The shipping cost listed includes not only the cost of postage, but also the cost of all packaging materials.
Shipping costs are based on the weight of the package.
The majority of the listings have been set up with a reduced shipping charge for multiple items. If you are interested in purchasing multiple items, the shipping cost for ‘with another item’ will apply to all subsequent items.
In the event that what you have paid is less than the actual cost, I pay the difference.
RUSH SHIPPING: If you need your purchase in a hurry I will upgrade your shipping and will invoice you for the difference in cost.
The buyer is responsible for any and all customs and duties. The customs declaration put on the package will NOT contain false information for any reason. The buyer is responsible for being aware of what can legally be imported into their country.
We want you to be 100% satisfied!
So please don’t hesitate to contact us if you have any problems or queries.
If you are interested in a custom order – please feel free to contact us.
We try to respond to every question as soon as possible, but keep in mind that we are working from Monday to Friday at 10 AM – 6 PM polish time.
Please remember that our designs are protected by copyright, so do not copy, share or steal them. Our designs are intended for a personal use only, so if you want to use them for any other purpose (photo sessions, exhibitions, advertisement) please contact us first. PLEASE DO NOT USE THEM FOR PROFIT.